Support

Email Support

Contact cravescrystals@gmail.com for account help, billing issues, bug reports, and product questions.

Recommended Response Targets

Business day responses: within 24 hours for active customers.

Critical production issues: same day when feasible.

What To Include In A Request

Include the item you were analyzing, the time of the issue, any error message shown, and screenshots if available.

Faster Resolution

Support requests are handled through cravescrystals@gmail.com. Include screenshots, the item or listing involved, the time of the issue, any error message, and your order email or order number for billing or access-recovery problems.

Delete Data Requests

Users can request deletion of their app data at /delete-data.html or by emailing cravescrystals@gmail.com.