Privacy Policy

Last updated: April 8, 2026

Craves Knows Antiques provides antique identification, research, and listing-support tools. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to users of the service.

Information We Collect

We may collect information you provide directly, including your email address, plan or account details, uploaded item images, item notes, prompts, support messages, and any other content you submit through the service.

We also collect technical and operational data needed to run the product, such as IP address, browser and device information, request metadata, error logs, billing-access status, and basic usage records connected to service reliability, fraud prevention, and quota enforcement.

How We Use Information

We use submitted information to operate the service, generate antique analysis results, present research and listing guidance, process plan access, respond to support requests, maintain security, investigate abuse, and improve service quality.

How We Share Information

We may share information with service providers that help us operate the product, such as hosting, model inference, payment, logging, and support vendors. We may also disclose information when required by law, to enforce our terms, to protect users or the public, or as part of a merger, acquisition, financing, or asset sale.

We do not sell personal information for cash consideration. If we add a new data use that materially changes this policy, we will update this page before that change becomes effective.

Third-Party Services

The service may rely on third-party AI providers, ecommerce and billing services, hosting infrastructure, and research or marketplace data sources. When you submit images, prompts, or item details, that content may be processed by those providers only as needed to deliver product functionality.

Data Retention

We retain data for as long as reasonably necessary to provide the service, maintain business records, investigate misuse, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the type of data and the operational or legal need associated with it.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information we control. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices

You can contact us to request account assistance, access requests, correction requests, or deletion requests where applicable. We may need to verify your identity before acting on certain requests, and we may keep limited information where required for legal, security, billing, or recordkeeping purposes.

Children's Privacy

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact

For privacy questions, account-data requests, or deletion requests, contact cravescrystals@gmail.com.